Terms and Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the esmokeshop.com website operated by BoBo Smoke Shop ("us", "we", or "our"). By accessing or using our website or services, you agree to be bound by these Terms. If you disagree with any part, please do not use our site.

Legal Age Requirement

You must be at least 21 years of age, or of legal smoking age in your jurisdiction, to access and purchase from this website. By using this site, you confirm that you meet the legal age requirements and agree to provide valid identification if requested. BoBo Smoke Shop reserves the right to cancel any orders if age verification fails.

Product Use Disclaimer

Our products are intended solely for personal, lawful use. By purchasing from our store, you agree not to misuse our products or resell them in a way that violates local, state, or federal law. Health Disclaimer: Smoking and vaping products may be hazardous to your health. Products are not intended for use by pregnant or nursing women, people with heart disease, or individuals under legal age. Consult your doctor before use.

Account Registration

To make purchases, you may be required to register for an account. You are responsible for:

• Maintaining the confidentiality of your login credentials
• Providing accurate and current information
• All activity that occurs under your account

BoBo Smoke Shop reserve the right to suspend or terminate accounts for suspicious, abusive, or fraudulent behavior.

Orders and Payments

All prices are listed in USD unless otherwise stated. We accept secure payments.

• Orders are subject to acceptance and availability.
• We reserve the right to cancel or limit orders for any reason.
• By placing an order, you authorize us to charge your payment method for the full amount.

We reserve the right to suspend or terminate accounts for suspicious, abusive, or fraudulent behavior.

Shipping Policy

BoBo Smoke Shop ships only to jurisdictions where our products are legal. You are responsible for knowing the laws in your area.

• Shipping times are estimates and not guaranteed.
• We are not responsible for delays caused by carriers, customs, or force majeure events.
• Undeliverable or refused shipments may be subject to restocking fees.

We reserve the right to suspend or terminate accounts for suspicious, abusive, or fraudulent behavior.

Returns & Refunds

Due to the nature of our products, returns are limited to unopened and unused items within 2 days of delivery.

• You must contact us before returning an item.
• Refunds are issued at our discretion and may exclude original shipping fees.
• We do not accept returns of used, opened, or consumable products for hygiene and safety reasons.

We reserve the right to suspend or terminate accounts for suspicious, abusive, or fraudulent behavior.

Returns Eligibility

We accept returns only for unopened, unused, and undamaged products within 7 days of delivery. To qualify:

• Product must be in original packaging
• You must contact us for a Return Authorization (RA) number

We reserve the right to suspend or terminate accounts for suspicious, abusive, or fraudulent behavior.

Damaged or Incorrect Orders

If your item arrives damaged or incorrect:

• Contact us within 48 hours of delivery with clear photos
• We'll issue a replacement or refund if applicable

Refund Processing

• Refunds are issued to the original payment method within 5–10 business days
• Shipping fees are non-refundable
• A restocking fee (up to 15%) may apply on returns without cause

Cancellations

Orders can only be canceled before shipment. Once shipped, our return policy applies.

Intellectual Property

All content on this website—text, images, graphics, branding, and software—is the property of esmokeshop.com or its licensors and is protected by intellectual property laws. You may not copy, reproduce, modify, or distribute any content without written permission.

Prohibited Conduct

By using our site, you agree not to:

• Violate any applicable law or regulation
• Use the site for unlawful or harmful activities
• Attempt to gain unauthorized access to our systems
• Transmit malware, spam, or harmful content

Violation may result in legal action or account termination.

Limitation of Liability

To the fullest extent permitted by law, BoBo Smoke Shop is not liable for:

• Any indirect, incidental, or consequential damages
• Health-related claims arising from the use or misuse of productsHealth-related claims arising from the use or misuse of products
• Delays, disruptions, or losses caused by third parties (e.g., shipping carriers)

Use of our products and services is at your own risk.

Indemnification

You agree to indemnify and hold harmless BoBo Smoke Shop, its owners, employees, and affiliates from any claims, liabilities, damages, or expenses resulting from:

• Your breach of these Terms
• Your violation of any law
• Your use of our products or website

Changes to Terms

We reserve the right to update or replace these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of the website after changes constitutes acceptance.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Los Angeles, CA, without regard to its conflict of law provisions.

Contact Us For questions about these Terms or your rights, contact us: eSmokeShop.com Email: support@eSmokeShop.com Address: 901 N Western Ave Ste 4 Los Angeles, CA 90029 Phone: (323)-672-8121