We offer a wide range of smoking products and accessories including glass pipes, vaporizers, rolling papers, grinders, hookahs, disposable vapes, and more. All products are intended for legal adult use.
Is everything on your site in stock?We strive to keep our inventory up to date. If an item is out of stock, it will be clearly marked. You can also sign up for restock notifications.
Do I have to be 21 or older to order?Yes. You must be at least 21 years old to purchase from our store. We verify age during checkout to ensure compliance with federal and local laws.
How is age verified?We use secure third-party age verification services during checkout. In some cases, a valid government-issued ID may be required.
Where do you ship?We ship within the United States. Due to state regulations, we may restrict certain products from shipping to specific locations.
How long does shipping take?Standard shipping usually takes 3–7 business days. Expedited options are available at checkout.
Will my package be discreet?Yes, all orders are shipped in plain packaging with no mention of smoke products or branding on the outside.
What payment methods do you accept?We accept major credit/debit cards, prepaid cards, and select payment platforms. All payments are securely processed.
Can I cancel or modify my order after placing it?Orders are processed quickly, so changes may not be possible. Contact us immediately if you need assistance.
Do you accept returns?For hygiene and safety reasons, we do not accept returns on used products. However, if your item is damaged or defective, contact us within 48 hours of delivery.
What if my order arrives damaged?Please email us photos of the damaged item and packaging. We’ll work with you to resolve the issue or send a replacement.
How can I contact customer service?You can reach us via the contact form on our website or email us directly at support@eSmokeShop.com. We usually respond within 24 hours.
Do you offer wholesale or bulk discounts?Yes! Contact us for wholesale inquiries or bulk purchase quotes.
